In rare cases, the primary hotel mentioned in the tour page may be unavailable. You will be offered alternate accommodation in the same or higher category. If you are not satisfied with alternate hotel, you may choose to cancel the tour (100% of booking amount will be refunded).

Hotel rooms are provided on twin sharing basis. In case of 3 adults or child above 5 years, 3-sharing room or Room with extra bed/mattress will be provided

Wherever room category is not mentioned in the quote / website, Standard room will be provided

Hotel may deny check-in for unmarried couple and no refund will be issued in such cases

Please check weekly off days for sightseeing places. Also, few places may be closed due to heavy rains / maintenance without prior intimation & we have no control on such incidents. Wherever possible, alternate sightseeing may be arranged in such cases.

Entry Fees & Activity Fees may change without any intimation and we have no control on the same. All fees mentioned in our website are for Indian nationals.

Any special requests like English/Hindi speaking driver is based on availability and can't be guaranteed

Refund for cancelled tours usually takes around 30-45 business days

Additional charges may apply for Airport Pick-up/Drop (select Airport Pickup/Drop option from 'Customize' popup on Tour Page)

Any issues encountered during the trip need to be resolved with Tour Manager immediately during the trip. Issues can't be addressed after completion of the trip.

BangaloreTravelz.com liability is limited to providing cab & stay. Sightseeing is complementary and it carries no liability. While we try our best to cover all places in the itinerary, no refund will be issued for sightseeing missed during the trip.

Vehicles Provided (all vehicles are A/C only) : Hatchback - Indica V2, Swift, Ritz, similar; Sedan - Dzire, Etios, Fiesta, Xcent, Amaze, similar; SUV - Innova, Xylo, or similar

Hotel Voucher will take at least 2 working days from the date of booking

All Hotels are booked in the name of Primary Traveler mentioned at the time of booking. Any change in guest name is considered as tour canceled and rebooked - cancellation charges apply & hotels based on availability. Valid ID & Address proof need to be carried for all guests including children.

On Christmas (Dec 25th) & New Year (Dec 31st), Hotel may charge extra amount for Mandatory gala night dinner from guests (directly payable at hotel - not included in the package cost)

If hotel does not provide complimentary breakfast, INR 100 for 2-star, INR 150 for 3-star & INR 250 for 4-star will be provided as Breakfast expenses per person (above 5 years). If you miss complimentary breakfast in the hotel due to early morning sightseeing (before 8 AM), you need to have breakfast outside at own expense.

Cab & Driver details will be provided 10 hours before the Trip Start Time

In case the cab arrival is delayed on Day 1, you can extend the trip end time on last day up to the duration the cab pickup is delayed.

In case of vehicle breakdown and issue is not resolved in 2 hours (from the time the issue is reported), we will provide alternate vehicle (or) free accommodation in nearby town until the issue is resolved.

Usually Hotels don't charge for below 3 years kids, no need to select kids below 3 years while booking tour. In case of any charges by hotels for below 3y kids, amount needs to be paid directly at the hotel.

Refund is issued only in case hotel denies check-in and customer had to book own stay or vehicle could not be provided and customer arranges own transport.

In case of any delay in arrival / start time, driver & BangaloreTravelz.com team should be communicated before trip start time. In case of no communication / response from customer at the time of pickup, cab driver will wait for maximum 2 hours at given pickup location. Past 2 hours, trip will be considered as cancelled & no refund is possible.

All payments for International tours to be made in USD unless mentioned in other currency

Below Cancellation Policy is applicable for all tours irrespective of date of booking and mode of booking:

Cancellation Policy (Domestic Tours Except Andamans & North East) - Travel Date Jan 6 to Dec 10:

16 days & beyond from date of travel (excluding travel date) - 20% of Order Total is charged as cancellation fee

Between 8-15 days from date of travel (excluding travel date) - 50% of Order Total is charged as cancellation fee

Between 3-7 days from date of travel (excluding travel date) - 75% of Order Total is charged as cancellation fee

No Refund if cancelled within 2 days from date of travel, excluding travel date (sorry, we already paid for your Hotel & Cab by this time)

Cancellation Policy (International Tours, Andamans & North East) - Travel Date Jan 6 to Dec 10:

31 days & beyond from date of travel (excluding travel date) - 25% of Order Total is charged as cancellation fee

Between 16-30 days from date of travel (excluding travel date) - 50% of Order Total is charged as cancellation fee

Between 8-15 days from date of travel (excluding travel date) - 75% of Order Total is charged as cancellation fee

No Refund if cancelled within 7 days from date of travel, excluding travel date (sorry, we already paid for your Hotel & Cab by this time)

Cancellation Policy (All Tours) - Travel Date Dec 11 to Jan 5:

16 Days & Beyond from date of travel (excluding travel date) - 50% of Order Total is charged as cancellation fee

Between 8-15 days from date of travel (excluding travel date) - 75% of Order Total is charged as cancellation fee

No Refund if cancelled within 7 days from date of travel, excluding travel date (sorry, we already paid for your Hotel & Cab by this time)

In case of national lockdown / epidemic like Coronavirus, free reschedule can be arranged, if confirmed at least one week before travel date. For tour cancellation, above cancellation policy will apply.